Last modified: Jan 29, 2024

Lenus Academy Terms of Use

These terms of use are entered into by and between you  ("User" or "you")  and Lenus eHealth Aps ("Lenus," "we," or "us"). The following terms and conditions ("Terms of Use") govern your access to and use of the Lenus online coaching academy located at https://lenus-education.sana.ai/, including any courses, video conferencing, content, functionality, and services offered on or through the Lenus online coaching academy (the "Services").

Please read the Terms of Use carefully before you start to use the Services. By using the Services, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at https://www.lenusehealth.com/legal/privacy-policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Services. 

The Services are offered and available to users who are 18 years of age or older. By using the Services, you represent and warrant that you are of legal age to form a binding contract with Lenus and meet all of the eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

THIS AGREEMENT CONTAINS A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER. PLEASE READ THESE SECTIONS CAREFULLY AS THEY REQUIRE YOU TO SUBMIT TO BINDING ARBITRATION AND GIVE UP YOUR RIGHT TO A JURY TRIAL.

Description of the Services

The Services are accessible via Sana Labs’ (“Sana”), a third-party learning online learning platform and subject to any applicable Sana terms and conditions, including but not limited to those located at https://sanalabs.com/download/legal/Terms-of-Use-for-Consumer-User.pdf. 

The Services give you the ability to complete online courses, which may include live video conferencing events and/or self-paced classes, to earn certifications.

Certification

The certifications issued through the Services are subject to the eligibility requirements and any applicable terms and conditions of the European Register of Exercise Professionals (“EREPs”) and Europe Active, including but not limited to the Europe Active Membership Code of Conduct located at https://www.europeactive.eu/sites/europeactive.eu/files/docs/EuropeActive-Membership-Code-of-Conduct.pdf.

‍Certifications obtained through the Services do not certify you to practice medicine, dietetics, nutrition, or any other professional service. You must always comply with any and all applicable laws, regulations, or codes in the use of any certification obtained through the Services. Completion of a course offered through the Services does not guarantee employment or related outcomes. 

Payments

Lenus will invoice you for the Services. If you fail to pay the invoice in accordance with its terms, Lenus reserves the right to revoke access to the Services. The price reflected on the invoice is exclusive of any taxes, including VAT or sales tax, which you shall be responsible for paying in full based on factors including but not limited to your location or place of residence and your company structure if applicable. 

Refunds may be issued if requested in writing to billing@lenus.io within 14 days of the purchase date and only if you have not accessed the Services. 

Intellectual Property Rights

The Services and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Lenus, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Agreement permits you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as follows:

1. Your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
2. You may store files that are automatically cached by your Web browser for display enhancement purposes.
3. You may download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
4. You may download a single copy of the Services to your computer or mobile device solely for your own personal, non-commercial, non-transferable use, in accordance with the Agreement and the License Grant herein.

You must not:

1. Modify copies of any materials from the Services.
2. Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
3. Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Services.

You must not access or use for any commercial purposes any part of the Services or any services or materials available through the Services.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of the Agreement, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by Lenus. Any use of the Services not expressly permitted by this Agreement is a breach of this Agreement and may violate copyright, trademark, and other laws. 

Trademarks

The Lenus name, the terms Lenus, Lenus eHealth, the Lenus logo and wordmark and all related names, logos, product and service names, designs, and slogans are trademarks of Lenus or its affiliates or licensors. You must not use such marks without the prior written permission of Lenus. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

Not Medical Advice

The Services are provided for general information and entertainment purposes only. Lenus does not offer health, medical, dietary, nutrition, or professional advice which you or anyone else should rely on. Your use of the Services does not create a doctor-patient, dietician-patient, or nutritionist-patient relationship between you and Lenus or you and any other user of the Services. We do not and cannot diagnose, treat, cure, or prevent any disease, medical condition, or symptom.

Links from the Services

If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This may include links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Third-Party Materials

The Services may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services, including through third-party advertising ("Third-Party Materials"). You acknowledge and agree that Lenus is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Lenus does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Disclaimer of Warranties

TO THE EXTENT PROHIBITED ‎BY LAW, THE DISCLAIMERS OF WARRANTY HEREUNDER DOES NOT APPLY TO QUEBEC CONSUMERS.‎ THE DISCLAIMERS OF WARRANTY BELOW OTHERWISE ‎APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.‎

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

THE SERVICES ARE PROVIDED TO USER "AS IS", “AS AVAILABLE”, AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, LENUS, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, LENUS PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE EXTENT PROHIBITED ‎BY LAW, THE LIMITATIONS OF LIABILITY HEREUNDER DOES NOT APPLY TO QUEBEC CONSUMERS.‎ THE LIMITATIONS OF LIABILITY BELOW OTHERWISE ‎APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.‎

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LENUS OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, ANY WEBSITES LINKED TO THE SERVICES, OR ANY CONTENT ON THE SERVICES OR LINKED WEBSITES FOR:

1. PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES.
2. DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE SERVICES

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR LENUS WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

Indemnification

You agree to indemnify, defend, and hold harmless Lenus and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, arising from or relating to your use or misuse of the Services, including but not limited to your use of any information obtained from the Services, any recommendations or representations you make to any persons based in part or in whole upon information contained in the Services, or your breach of this Agreement, including but not limited to the content you submit or make available through the site.

Severability

If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.

Disputes, Governing Law, Binding Arbitration, and Class Action Waiver

TO THE EXTENT PROHIBITED ‎BY LAW, THE CHOICE OF LAW, ARBITRATION AND CLASS ACTION WAIVER CLAUSES HEREUNDER DOES NOT APPLY TO QUEBEC CONSUMERS.‎ THE CHOICE OF LAW, ARBITRATION AND CLASS ACTION WAIVER CLAUSES BELOW OTHERWISE ‎APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.‎

This Agreement is governed by and construed in accordance with the internal laws of the State of New York and U.S. federal law as applicable without giving effect to any choice or conflict of law provision or rule. 

Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in New York, New York before one arbitrator. The arbitration shall be administered by JAMS pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. Any arbitral award determination shall be final and binding. Judgment on the Award may be entered in any court having jurisdiction. 

You shall maintain the confidential nature of the arbitration proceeding and the Award, including the Hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an Award or its enforcement, or unless otherwise required by law or judicial decision.

ARBITRATION SHALL PROCEED ONLY ON AN INDIVIDUAL BASIS. THE PARTIES WAIVE ALL RIGHTS TO HAVE THEIR DISPUTES HEARD OR DECIDED BY A JURY OR IN A COURT TRIAL AND THE RIGHT TO PURSUE ANY CLASS OR COLLECTIVE CLAIMS AGAINST EACH OTHER IN COURT, ARBITRATION, OR ANY OTHER PROCEEDING. 

You shall only submit your own individual claims and will not seek to represent the interests of any other person. The arbitrator shall have no jurisdiction or authority to compel any class or collective claim, or to consolidate different arbitration proceedings with or join any other party to the arbitration. In the event the prohibition on class or collective claims is deemed invalid or unenforceable, then the remaining portions of the arbitration agreement will remain in force.

Limitation of Time to File Claims

TO THE EXTENT PROHIBITED ‎BY LAW, THE LIMITATIONS HEREUNDER DO NOT APPLY TO QUEBEC CONSUMERS.‎ THE LIMITATIONS BELOW OTHERWISE ‎APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.‎

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Contact 

Your can contact our headquarters at:
Lenus eHealth ApS
CVR no. 38 16 84 95
Rued Langgaards Vej 8
2300 Copenhagen S
Denmark